Glow.com

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Category: Services

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Glow.com Reviews

Nataly June 17, 2009

Unauthorized charges

I signed up online for a free trial of makeup from GLOW and received makeup in mail and then my credit card was charged for the full amount of the makeup, around $90. Then a few months later I receive another package of makeup which I did not order with a bill for $98.50 . To return this package you are instructed to go online to glow.com and get a special label called a RMA. You are then instructed to cancel all the 'automatic refills' which I did not order. When I go online their is nowplace to click on 'free trial' The phone is not being answered. very bad business practice.

Carolyn Pope May 22, 2009

Deceptive advertising

Glow.com is deceptive in its offer. They offered trial products with brushes for ONLY "shipping charges $1.95". I assumed they would follow up with an email questionnaire or options to buy more etc. But the next month I found a $90 charge on my credit card, non-refundable. The product is similar to Bare Minerals, but the company is without integrety. If you return the product you will only get a voucher for more product. I won't buy from them again.