After insisting they were not charging to rent or sell property upfront I then was informed there was a $399 fee to get started. After refusing to pay an upfront fee they told me they would establish an escrow account with the money in my bank. Only when they rented or sold the Timeshare would it be released. I agreed since I still had control of the money. After 4 phone call and many emails, they have not responded. They even say they have no trouble renting since they have an agreement with Travelocity.