It is amazing how this company advertise. They will go into your account and debt money out. When you call the company to find out the reason why this occur they tell you a bogus story. Then when you read them back the small print stating a refund they tell you that is not them. That is another company. I hung up and call back read refund ststement to rep she put me on hold to talk to her supervisor. When rep come back on line she tells you to fax statement to them to review in order to make a refund. I called back third, time rep told me that they are another company and they refuse to give you the name of the company. Very Strange. First rep told me it is a 14 to 21 day trial period free then they debt your account. Second rep said, it is 30 day trail free. Third rep, said that she can not discuss information with me.