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Reviewmania
August 5, 2010
No way to cancel, no phone or email support
Signed up for trial, tried canceling during trial but their phone lines were disconnected, and no emails were answered. I sent numerous emails. I got their bill for $9.99 on my credit card. Chargebacked and had them blocked. Just a hassle all-around. Don't use them for internet faxing!!
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kc3
March 29, 2009
Gofaxer.com
I was charged $12.95 on my Verizon phone bill for gofaxer.com I never heard of them, never signed up for it and I don't even use a fax machine in my home! What a scam! This can't be legal!? Watch out for this slimy company.
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evaccc
December 6, 2008
Cramming/Unauthorized billing
I just got my phone bill and there's a charge of $12 dollar something from Go Faxer.com. I never signed up their services, so I looked up this company online and found many same complaints about this company. Here's useful link that tells you how to fight those charges: http://www.rayfowler.org/2008/07/10/beware-of-cramming-scam-jumpage. Basically, what I am gonna do is to call Verizon (my phone company) and ask them to remove the charges and tell them that if there's any other companies trying to bill me through Verizon, Verizon will have to verify with me first. I have already filed a complaint with Better Business Bureau.
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October 27, 2008
unauthorized billing
An unauthorized charge was made to my phone bill by gofaxer.com. I called the 3rd party billing company, PaymentOne, and had a block put on and also they said they will credit the unauthorized charges.
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