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Golden Rule Insurance Company

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Category: Lifestyle

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United States

goldenrule.com

Golden Rule Insurance Company Reviews

Kate October 19, 2010
customer service stinks
If you have a choice, do not use Golden Rule - a division or subsidiary or product or whatever of United Healthcare. I'm a provider and I will not take your insurance if you have Golden Rule - they authorize payments with one client and deny with another. I'm a contracted provider with United Healthcare but Golden Rules says I'm not with them - a problem I have with no other insurance provider. They won't pay for covered services other providers pay for. They decide they won't pay 2 procedure codes in the same day - never mind that other insurance providers will - and then pay the cheaper of the two. I file a claim and request that they AT LEAST pay the higher claim and they won't do it. I submit a corrected claim for the higher benefit and they won't pay it. I feel like they are just laughing all the way to the bank.

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