They are the worst company that i have ever dealt with on the internet.Customer service does not exsist. I would not evere ever use them again. They are totally out to rip you off in every way. We paid £600 for tickets that they never had in the first place!!! Con artists... don't even go there with them. We bought these tickets for Micheal Buble back in November 2009. The money was taken the day after from my bank account. They were Christmas presents for family. Paul @ Goldstar Tickets was totally arogant. Couldnt care less...