I too hired GoldStar Van Lines for a move from CA to Houston, TX. They picked up my furniture/household goods on 2-20-08. I have been in constant contact with them since then asking for an approximate delivery date. When I spoke with Adriena on 3-3-08 I was told that the truck was in TX and that my furniture would be delivered after another shipment was dropped off. Imagine my dismay when I called on 3-7-08 and never got a call back. On 3-8-08 I spoke with Michelle first then was switched to Danny who told me that I was not speaking to him in a proper manner just because I wanted answers to my questions. I have already paid these people $1032.00 and have a balance of $1271.00 due upon delivery. I hung up on him!! I called back and spoke with Michelle who told me that I needed to e-mail her with an ASAP to get my items delivered. By the way, I have filed a complaint with the GoldenGate BBB and am seeking advice from an attorney on 3-10-08 for their business practices. What would it take to see that this doesn't happen to anyone else?

I asked Danny for the owners name and how to contact him and was told that the owner would not be in the office until the end of April. When I looked up the company on the BBB, the owner is listed as Danny Shovan, the same guy that told me I could not contact the owner. Go figure that one out.