Was charged 1.25 for free trail and then $38.54 and have not received anything please credit my account.

I just found three charges on my credit card. Like many others I authorized a $1.00 charge to get information on the Google Success Kit. I never saw it was for a seven day trial and that I would be charged $11.95 after that. To make matters worse I also got hit for Fraud Protection - $4.95 and Identity Security for $9.95. I've called all three numbers, same place but different departments so they won't transfer. Each one said they would cancel but wouldn't give me a refund, per the terms and conditions. I persisted and all finally agreed to refund back the last months charge.

Talking about fraud...what a scam and I am surprised Google is part of this.

I agreed to be charged only one dollar to receive information in the mail, which I never received. Not only was I charged the dollar, I was charged $11.95 twice, $4.95 twice for some fraud protection & $9.95 for identity security, a total of $43.75 in unauthorized charges. I expect to be credited for these charges and wish to delete google from my computer for allowing this to happen.

I authorized the $1.00 for the Google Success Kit and never received it. They said if I cancelled in the next 14 days I would not be charged. i called the NEXT day and cancelled! I got my statement today. I was charged 1/05/2008 $1.00

on 1/12/2008 I was charged $29.95 I never received anything and they verified I would not be charged. Please cancel all charges as this was unauthorized and I never received an e-mail or physical product at all!


Wes Ornick
349 Mulberry St.
Morgantown, WV 26505

3 charges...no merchandise. What am I being billed for???