My husband ordered the Google Success Kit for $1.00. Which I did call and cancel after the $11.95 came out of my account and got that credited back to me. Now I look at my statement and $4.95 for the same company with the Fraud Protection Plan has charged me $4.95. I call the number, get at recording to go the the web site for a live chat. Guess what the web site is not there. Then I find out that it was part of the Google Kit. Go back and call that number again, thought I would get to talk to a human being seeing as how I got one the other day. But, no another recording to go online to a web site that is not there. I want my money back NOW. My husband lost his job the week before Thanksgiving and I do not have time for this foolishness! I have THREE children to feed and clothe!