If you orderd a CD from Googleprofit then BEWARE they have other comp. that they signed you up for and you will be charged for them one month at a time..you can call 1-877-495-1173 for the customer service and they will aske you for your customer ID number ...dont worrie about that they can find your info by giveing your name and address...you need to make sure you ask them to cancel all the programs they have you signed up for they will not tell you all the programs you are signed up for un less you ask...I have had to call for refunds fromthem twice before I figured this out and by ordering that one CD from googleprofit I was signed up for 4 things...so call that number to fix the problem.