I have been fraudulently been deducted $72.21 from this company for several months and have tried diligently to cancel an item I never ordered. My bank Chase stated that they can not reimburse me until I have cancelled what I have not ordered, for several months I have tried calling to get a voicemail stating that operator is not availible transferring to system operator and system operator is not available. I wouldn't persue this if it was a couple of dollars but we are talking hundreds of dollars now.