I ordered postcards on a rush order, all files were uploaded, their system had a glitch and couldn't display the files the way they should be displayed. To make a short story long, we were going back and forth with them, kept uploading files only to find out that they won't be able to fulfill the order. Because of their false promises, we were not able to timely place the order with another company.
"Customer Service Manger" Lori was extremely rude and totally indifferent to customer's needs. Her Supervisor Mike was not rude, but was not helpful at all. With him I felt like I was talking to a robot. What was the most terrible thing is that he accused me of making up the fact that I called and one of their representative promissed to have the job completed on time. He said that he didn't see our number in their records!!! This to me is beyond any words and I will make sure to not EVER contact this company again!!!