This website advertises brand new Kirby vacuums in the box for sale for a fraction of the price when you buy a new Kirby from an authorized dealer. No consumer can buy a new Kirby from any outlet other than an authorized Kirby dealer or distributor. Kirbys that are advertised here are used, stolen, and people still owe money to a finance company on them. They are not new Kirby vacuum cleaners. No factory warranty, or rebuild plan will be honored on these units. Do not buy a Kirby vacuum from anyone claiming it to be brand new online. It simply isnt the truth.