I signed up for a 10 day trial of this program with the understanding that I can cancel at anytime via email or phone. When you call you get a recording and the email doesn't go through. I am trying to cancel before my account is charged the 59.95 monthly fee, however, I am not having much success.

On November 26. 2010 I went to this website and ordered a kit about government grants. The company was supposed to charge my card, only $2.97. They charged $2.99 and then charged another $58.07 the next day. When I found out what they did I called them and they said that I had to respond in 24 hours or be charged the monthly fee of $58.07. I never saw that anywhere. When I finally got in touch with them they said to contact grants [email protected] When I reached this site I found out that I am not the only one they are screwing out of money.

I have been trying to reach these people to get my $59.95 back they took off of my credit card and all I get is a recording. I left a message still no respond. I also went on their live chat line but I got no answer in return. If I knew the info they were asking for then I could type it and get a refund.

After just posting my complaint about Elite Pack, this email popped and got curious since it says Cancellation Notice. I never had any business or transaction with Success Grants.

The email stated that
"Your active credit card will not be billed $79.86 if we do receive and process your trial cancellation before the end of your 1-day trial offer period."

The same amount that Elite Pack charged my credit card with no approval. Having just the bad experience with Elite's suopervisor, Steve emp #402, i called the number stated in the email. this time the customer service is Wendy emp# 829. She confirmed the number i gave her matched with Success Grant.
I asked why i'm getting this email when i had no knowledge of this business or company. I gave my name and the order number stated in the email. She said no record of either one. She asked for the credit card # i used with the transaction. I said NO since i dont have any transaction with them. I felt being forced to give a credit card number so she can research more. Since she confirmed nothing on my name as well as the company's order # is set up as an account.
When i squeezzed her to check further, gave my email address
(better than giving my credit card number) Later on she said the only thing showing on my email address is the cancellation and dispute of the same amount with Elite Pack.

Wonder, if wendy and steve are sitting next to each other?

I'm sending this post as proof that i have no transaction or order with Success Grants and they have no authority at all to bill or charge me.


These people shld be stopped.


--------------------------------------------------------------------------------
Success Grants Cancellation Notice
Thu, November 5, 2009 9:36:09 AMFrom: Success Grants <[email protected]>Add to Contacts
To: [email protected]


Date/Time: November 05 2009, 09:36:09 Order ID: 700890549


Your Success Grants Cancellation Confirmation

Dear xxxxxx,

Thank you for taking the time to try out Success Grants. This is an automated message to confirm that your login information has been removed from our system. Your active credit card will not be billed $79.86 if we do receive and process your trial cancellation before the end of your 1-day trial offer period.

Sincerely,
Success Grants Cancellation Department

NOTE: This message is fully automated, so please do not reply to this message. If you have any further questions of concerns please contact our customer service department at 866-475-1895
.

I signed up for a FREE government grant pak (CANADIAN) and was charged twice on my mastercard in AMERICAN dollars. One charge was for $2.22 and the other charge was for $65.69 I want these charges reversed on my mastercard immediately. I have never received anything. mdyck1#shaw.ca