I was overcharged more than three times the amount of a usual down payment on a used/repossessed unit; and the unit I purchased was repossessed while these thieves continued to accepted monthly payments via Wachovia. My next step is the court system. Do not waste time purchasing or renting from these folks. It appears they are dishonest, have unethical practices and their motive is the cheat their customers and respond with profanity and vulgar language to compensate for their incompetence and inadequacy.