I was charged $58.61 I did not authorize my computer was down for 3 weeks. It just got fixed and i got it back on 1-13-, 09.But some how my credit card was charged. I just spoke to my bank on 1-14-09 and found this out. I called your company and told me they canceled, cancelation #is129371. Arty told me that my money will not be refunded. I think since i did not authorize that charge i should get my money back. How can i authorize that charged when my computer was down for three weeks?