this morning i woke up and checked my bank account and i was over drafted so i called the company 1 866 309 1269 and spoke to kevin ocanal badge number 1592 he was non compliant i told him i wanted to talk to a supervisor and he said that there was no supervisor over him and i said there always is, then he was like well like i said there is no one over me im the supervisor then i told him to tranfer me to someone else and he said that i couldnt get a refund even though that i didnt athorise the transaction and i barly got charged yesterday and there is nothing he or anybody else can do. so when i asked for his name again he was rude and said i already told you i told him i need it again he finally gave to me and when i asked for his badge # he asked why he finally gave it and i said good by. I then called back and spoke to someone else for a brief period and thay cancelled and gave me a full refund and thats all i wanted in the first place