I had a supplement policy with this company, But changed to a medicare HMO in 01/2007. I called great American to cancel policy and also mailed a letter telling them to cancel my policy on 01/10/2007. They failed to acknowledge my cancellation letter and continued to draft my personal bank account without my written consent.

I finally had to contact the bank and have a stop payment put on my account. I also got a explanation of benefits letter from great american showing denied for claims, 01/12/2007 thur 03/22/2007 because I am a member of a medicare HMO. This company did everything illegal to keep me from canceling my policy so they could continue draft my personal bank account without consent to do so.

Now that wont refund 745.00.