Worst website ever. not only do they not fulfill their orders, I feel like the entire website is an enormous scam. If you have placed an order and look at your account for your order history, they will tell you it has been shipped and even provides you with an order number. I was in disbelief at first, thinking I might have had a chance at getting the gear but instead, I looked up the number and it was a fake tracking number. Also, not only me, but other sisters in my sorority, after dealing with them we had our credit cards tampered with and our banks needed to close those accounts for safety reasons. NOT reliable. I would rather have paid much more for the gear than to go through this stress, and having my little get nothing at her crossing.