Please see the discussions held with custumer care.
How the ignore the issues?
executive3: How May I help You?
Basant: Good afternoon
executive3: yes sir
Basant: I have seen a LED 6 series 6900 in Gurgaon Greendust
executive3: ok sir
Basant: I want to know the features
executive3: u can visit our web site http://www.greendust.com
Basant: This product is not available on website
executive3: Then plz see on google.
Basant: Just I want to know 3 improtant points
Basant: 1. Can we see 3D in this
executive3: sir plz see on samsung website for deatails.
Basant: this product is not available on their website
Basant: I also called custumer care samsung
Basant: they told that this product is not available in India
executive3: call on our tollfree no.
Basant: can we chat here? I am hard to hear, thats my problem
executive3: i don't have details of this product right now.
Basant: but it is available in your store at Gurgaon,
executive3: sir plz call on out tollfree.
Basant: Sir, Please note----- I am a hard hearing person
Basant: I am not able to hear clearly on phone
executive3: ok give me the full model no.
Basant: SAMSUNG 6 Series UA55C6900VR 55'' LED TV
executive3: just wait sir!
Basant: thanks
executive3: sir it is LED TV only.
Basant: ya, I have seen it at your store
executive3: ok then u can purchase.
Basant: I want to know wheather I can see 3D or not ?
executive3: no sir.
Basant: Wheather Samsung will provide services for this product or not?
Basant: Becouse they denied about this product?
Basant: Can I get insurance for this product ?
Basant: I have only these three questions
executive3: 1 year warranty applied on this.
Basant: by green dust or by samsung?
executive3: by samsung
Basant: they denied about this product
executive3: sir plz visit our franchise again and plz put your all question there, so that they will clarify u.
Basant: Why not you?
executive3: sir, i already told you that the warranty is for 1year from samsung, then why are u asking so much times.
Basant: Again I am telling you that Samsung is denying about this product is being marketed in India.
executive3: ok then plz call our tollfree for further query.
Basant: Are you sick? Two times I told that I am hard of hearing. Are you humiliting me?
Basant: again and again you ask to call me
Basant: Hello...!
Basant: Hello...! May I talk to you senior?
Basant: Hello ...! Are you there...?

and finnaly no reply...
This is attitude when we want to buy a product with value of more than 1.4 lac rupees.


Basant:
Question
LED TV 55"


executive3:
How May I help You?


Basant:
Good afternoon


executive3:
yes sir


Basant:
I have seen a LED 6 series 6900 in Gurgaon Greendust


executive3:
ok sir


Basant:
make Samsung


Basant:
I want to know the features


executive3:
u can visit our web site http://www.greendust.com


Basant:
there product is not available


Basant:
This product is not available on website


executive3:
Then plz see on google.


Basant:
Just I want to know 3 improtant points


Basant:
1. Can we see 3D in this


executive3:
sir plz see on samsung website for deatails.


Basant:
this product is not available on their website


Basant:
I also called custumer care samsung


Basant:
they told that this product is not available in India


executive3:
call on our tollfree no.


Basant:
can we chat here?


Basant:
I am hard to hear, thats my problem


executive3:
i don't have details of this product right now.


Basant:
but it is available in your store


Basant:
at Gurgaon,


executive3:
sir plz call on out tollfree.


Basant:
Sir, Please note----- I am a hard hearing person


Basant:
I am not able to hear clearly on phone


executive3:
ok give me the full model no.


Basant:
SAMSUNG 6 Series UA55C6900VR 55'' LED TV


executive3:
just wait sir!


Basant:
thanks


executive3:
sir it is LED TV only.


Basant:
ya


Basant:
I have seen it at your store


executive3:
ok then u can purchase.


Basant:
I want to know wheather I can see 3D or not ?


executive3:
no sir.


Basant:
Wheather Samsung will provide services for this product or not?


Basant:
Becouse they denied about this product?


Basant:
Can I get insurance for this product ?


Basant:
I have only these three questions


executive3:
1 year warranty applied on this.


Basant:
by green dust or by samsung?


executive3:
by samsung


Basant:
they denied about this product


executive3:
sir plz visit our franchise again and plz put your all question there, so that they will clarify u.


Basant:
Why not yoou?


executive3:
sir, i already told you that the warranty is for 1year from samsung, then why are u asking so much times.


Basant:
Again I am telling you that Samsung is denying about this product is being marketed in India.


executive3:
ok then plz call our tollfree for further query.


Basant:
Are you sick? Two times I told that I am hard of hearing. Are you humiliting me?


Basant:
again and again you ask to call me


Basant:
Hello...!


Basant:
Hello...! May I talk to you senior?


Basant:
Hello ...! Are you there...?