I ordered a book through the AmazonCa.com site from Green Earth Books, I was in the U.S. so I asked for the U.S. media rate for shipping as it was being shipped from the U.S. to the U.S. the dolt at customer service decided instead to cancel the order. The book was not listed on the U.S. Amazon site. I asked to have the order re-sent. No response. This is a terrible company that no-one should order from!