i order this product on 311'9 for a 14day trial on 327'9 the product arrives plus 74.95+499 s&h there was no paper work in the package for contact or return.i placed a call to the number on the website the rep said if i wanted to cancel she will give me a site to go to her name is anne the site was never found she also inform me that the same amount of money will be taken out on the 4239 and so on until i cancel but there is no way to do this. i have continue to call the number now it says you have reach us at none working hours, i want my account to be cancel asap an my money back. thank you linda