Green Tree Servicing is a subsidiary of bank of america. The best way to get this company to operatie legally is to file a complaint against them with your state attorney genera consumer fraud or consumer affairs division, the Federal Trade Commission, and with the Comptroler of Currency at https://appsec.helpwithmybank.gov/olcc_form/. Once you have contacted Green Tree to try to resolve your issue, if they do not fix the problem you should file a complaint. If these agencies discover that your complaint is valid, a fine may be levied against Green Tree for each incident of non-compliance with state or federal statutes. This is your best option for resolution and usually results in a speedy and appropriate solution. Make sure your complaint sticks to the facts and includes a timeline of events and a request for investigation and enforcement action.