The scam is to get in to your house by giving you a fair estimate and then charging you almost double the original estimate when the job is completed. They made life so miserable for us that my husband paid them just so they would leave. They were there for 2 weeks when they said it would take 1 week. Another company gave us the same original fair estimate and time frame. So, we were ripped off. We knew since we paid what he asked at the end we couldn't get our money back, but it was a lesson learned for us. Not only are they registered with the BBB, which is shocking, but they show no complaints in the BBB for the last 36 months.