Well, when I ordered a spy earpiece for my MP3 (I go jogging in the mornings and most earphones slip out of my ears, that's why I decided to try a spy earpiece), they promised to deliver it in 3 days!!! However, after these 3 days passed, I phoned them, and they said there was some problem at the customs and the package was returned. They could not answer me why they did not inform me, they only could promise and promise... In the end, when I started a dispute on PayPal they did everything I so that I closedit - the delivered my order very fast and gave me a discount.