After a year of use this product melted.

Like others who bought the GT Express cooking appliance, I found myself trapped on an answering system unable to change my order after I had first given my credit card number. I tried to end the cancel the order or reach a representative but it wasn't possible. Customer service was closed on the weekend and didn't answer the phone when I called during the week. Later I was told the product was being sent with more than $40 in shipping and handling fees, totaling $103 (a common amount). They refused to refund the handling fees even though I never completed the order. It cost me $14.70 in postage just to return the unopened box. I have disputed the charge with my credit card company and have learned a lesson to tell everyone to avoid this company.