When playing guitar hero 3 legends of rock fo xbox 360 my console scratched the disc. the disc is now unreadable and i have contacted the retailer who said it is microsoft or your responsibility to replace the broken product. i have tried microsoft who claim no responsibility and were most unhelpful. they say it is your responsibility to replace the damaged item. i hope you will be more helpfull than them.
looking forward to a positive solution to my problem.