Closed account with Sheer Cover and they sent 2 monthy cosmetic packeges anyway. I called them and told them I would keep one of them and pay for that one but needed to return the second one. Was told that was fine. I sent it back US mail with signature required. Then about 3 months later I received a letter form a collection agency wanting the balance of 97.00 for the package that was returned. I faxed them a copy of the signed recipt and was told it was returned to late and even though Sheer Cove had to product I needed to pay for it anyway. It has been almost a year since I have heard from the collection agency and I just recieved another letter and it says that Sheer Cover will settle for half of the original balance, even though Sheer Cover has the product in hand. The next step is to send another letter both to Sheer Cover and to the collection agency both return signature required with copies of all the proof that they have the product already and that I am paying for nothing. I have also sent an e-mail to customer service mentioning a class action suit if anyone is interested.