I purchased Meaningful Beauty through Guthy-Renker back in July of 2009. I am on a 3-month program, (which some of the product barely lasts 3 months.) My first shipment (after initial shipment) was 5 to 6 weeks late, after I made a phone call. I got a partial refund. I was epecting my next shipment the end of February, beginning of March, so I called to check. It's not even being shipped out unitl March 3rd, although I got 2 conflicting stories on that. It was supposed to be shipped on February 18th. I've called and complained to no avail, asked to speak to a supervisor, none available.
The bottom line is I am supposed to receive this product every 3 months, and am paying for it every 3 months through automatic withdrawal, but I receive it every 4 months. I love the product, hate the service. Is there any way to buy this product other than through Guthy-Renker? If it's late one more time, I am calling the BBB.