I bought a Haier TV November 26 2006. I never took it out of the box till Late January of 2007 becausre of Christmas. I'm a single Mom and I have a son and worked for a delivery company and worked long crazy hours and in a area where I didn't have a cell sight. I tell them my situation and they said not to worry they understand the time of year when I bought it and that they usually extend the warrenty service when it's that close and submitted my claim . I find out weeks later that it's too bad I was 8 days out of warrenty they slam the door in my face. So Alpha Electronics told me I could bring the TV to them and they would tell me what was wrong for no cost and I just never got the chance. So now it's the end of Febuaury of 2011 and the TV is dead. I can't believe these TV's cost in the upper hundreds and thousands only last 4 yrs!!! what a rip I called Haier and talked to quite a few people and they all agreed with me about the way I was treated and the fact that back then they didn't say take it in and see whats wrong and will talk about it!!! NO NOTHING..A few people told me that they would forward my complaint to the right person so I get a call telling me they would pay for the parts and now 3 days later they have disapperaed off the face of the earth and it's going to cost me 410.00 to fix it. They also told me it should last me at least 15 yrs and every electronics place tells me the same. And for it to last only four years it would of had to be on all the time!!! Please when you are considering buying anything...NEVER BUY HAIER PRODUCTS!!! JUNK AND NO CUSTOMER SERVICE!!!