These people are soooooo shady. I ordered 2 chi hair straighteners and they only sent me 1 hair straightener. I emailed them and told then about the mistake and the told me I could send it back but I would not be refunded for the shipping and they charge a 25% restocking fee. They want to charge me for there mistake. There is a guy on ebay who sells them cheaper and they send out what you order.