I am deaf and depend on the close-captioning for my movie enjoyment. I have been using the close-captioned device since it was invented. When I see there is a movie I would like to see on the Hallmark channel, this feeling of dread just comes over me because either the captioning is not working or what the words are being said is not simultaneous to what is being shown. In other words, the captioning is ahead of what's actually happening. I love watching the Hallmark movies and it's always a sure thing that something is not going to go right. Can someone please look into correcting this annoying problem? Otherwise, I will not add the Hallmark channel in our renewal of the satellite contract in the future.