Hallmark has six different downloads on Sprint Tools for 11 months. They total to nearly 85.00/month since January - totalling nearly 1000.00 dollars. I have the credit still pending owing Sprint phone for these charges of services I am not getting or using. I live on a very restricted budget due to illness and Sprint has been unable to help me with these issues. Today I told them I just had enough and will be discontinuing my phone service, and breaking my contract with my cell phone provider. Sprint gave me this site as a final recourse. They do not want me to break my contract, so if Hallmark does not credit Sprint back I will have to terminate my cellphone services.