I had my 2008 Tax Returns prepared at H&R BLOCK I ha d extremly poor service my tax preparers name was Judy (?) She assured me my Tax Retun would be on an all access emrald card in 1 to 2 days Which I really didn't want the card but if I would have taken the check I wanted I would haved owed an extra $20 after already paying $400 to have my Taxes prepared there. So I continued to call the emrald card tyo check my balance never any money and no account information, finally I called my local office told them the problem the basically told me it was kicked back to 8 to 15 days had I known that I would have never filed my taxes there I would made other arrangements. I am extremly dissatisfied and now they should have a money back gaurentee I do not feel I should have to pay H&R BLOCK filing fee I could have done them myself and got them in 8 to 15 days.. Something Must Be Done