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Hampton Inn, Lake Worth, FL

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Category: Travel

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Lake Worth, Florida, United States

Hampton Inn, Lake Worth, FL Reviews

mynationmusic.com February 26, 2011
price gouging and reservation froud
I made reservation for 7 days in Hampton Inn, my valet credit card was used to made that reservation, a week before my arrival Hampton Inn staff was trying to charge my card for full 7 days staying.
I know that because I confirmed that with my bank, when my credit card was decline I received phone call from male staff receptionist that my reservation will be cancelled if I don't provide credit card which would respond to the charges. After my arrival I found out that there were trying to raise my reservation price for the room, because they have higher than usual occupancy rate. I call that unfair opportunistic price gouging.
Thru out my stay they were trying to charge my card every day in advance. And I know for sure u suppose to pay for your room at the end of your staying not prior or in the middle.
Because I play golf tournament my girlfriend spend most of her time in the hotel, one day when they was trying my card unsuccessfully they lack out my girlfriend out of the room for 7 hours stating that the room is not paid for the day.
They didn't care that all our belongings were still in the room and my girlfriend asthma inhaler. The night before I had agreement that I'll be pay cash every day. When I ask them later why they did that, very unpleasant receptionist told me that I should be grateful that my girlfriend was allowed to stay in the lobby not throw out on the street, I found that argument insulting and unprofessional. It seems to me that Hampton Inn Hotel is run by crooks and morons.
Watch out for Hampton Inn hustlers !!!

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