This company managed a home that my senior citizen mother owned out of state. They never got the rent to her by even the 15th of the month for a single month during the entire year of 2008. We contacted the tenant and he swore he paid them by the 3rd of each month. The owner, JoAnne McElroy-Hall indicated that the tenant was the one who was always late. After several months of negotiating our way out of their contract that only served their agenda, we finally established a relationship with the tenant that my mother and I found (out of state through Criagslist no less). For the past three months he has sent his rent to us (out of state) by the 3rd of each month with no problem. This company now refuses to release the tenants deposit to us. They have not returned any phone calls or email correspondence. The next step will have to be legal action.

Do not ever use Hampton Roads Real Estate or their other name, Hallmark Realty!!