Hi,
I have taken a car loan from HDFC 3 months back. I have paid 2 advance EMIs for the car i purchased. I had opted for a ECS facility for paying EMI. I have a bank account with ABN AMRO Bank thorugh which my EMI is debited.
However, my first ECS was bounce. The reason for the same being that HDFC Bank have not submitted the Mandate form to ABN AMRO Bank. I was charged Rs 112 for the bouncing of ECS by ABN AMRO. I called up HDFC guys as soon as i was notified by ABN AMRO bankers. I was asked to pay my EMI to some person sent by HDFC. The person never turned up and the same happened with my second EMI. It was bounced again and i was charged Rs 112 again.
Instead of repeatedly calling HDFC guys for solving my issue, I havent received any response from them. I am really fed up for whats happening. I have asked HDFC people to call on my mobile, but on purpose they call me at my office. They even call my relatives even after providing my cell no. (which is never switched off). I am getting assurance from those call centre guys of HDFC that they will solve my problem in 2 days. But every 2 days another call centre guy/girl calls up and I have to repeat my entire story again.
This is utter shit from HDFC. Never ever opt for loans from HDFC. They are the worst people to deal with.

Regards,
Ninad