Heartland Home Finance Inc 1401 Branding Lane Downers Grove Il 60515 In 2004 February 14 my mother age 74 took out a loan for a second mortgage on her home for $87000.00. Her closing cost on this loan were $8149.00. My mother is deceased now she passed away on January 5Th 2007. My wife had contact with this company and they said they would discuss this and contact us at a later date well on Jan 10hh we were contacted by there atty Mr Beck who was very rude to my wife and belligerent. She passed the phone to me and I was treated in the same manner. Mr Beck kept demanding what I wanted and I requested of him to please act and treat us like he were a gentleman, he continued to act in a very unprofessional way so I told him I still needed to grieve for my mother and could no longer deal with him acting as he was. I believe this is a problem in this industrial and they get away with this behaviors with our seniors because no one is around to police up for them. Its a shame our seniors have to deal with people this way. We have asked for an apology from them both written and verbal and for there company to go good on the mortgage they wrote. Thank you for listening.