Heritage Warranty Company

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Category: Business & Finances

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United States

Heritage Warranty Company Reviews

September 30, 2008

Scam and cheating

After purchasing my policy it has taken more than 3 months and I still have not received a hard copy... they will not fax it or send it to you via e-mail. Now I have a claim and when I called they were rude to the point that they told me they would cancel my policy and i would be screwed... YES! Amazing... after asking to speak to a supervisor they hung up on me... Its now taken over a week and the car is still in the Dealer waiting on a response from the adjutor... this is the worst company... I am just amazed that companies like this are allowed to provide any type of service to customers... They should be shut down.

August 28, 2008

Unpaid claims

We wished we had visited this site BEFORE we accepted this company's product. Before making a $1, 094 repair on a customer's vehicle we called for verification of contract holder and coverage. After Heritage sent an adjuster to verify repairs we received authorization to complete the repair. That was 5 months ago. To date we still have not been paid and Administration Services, who handles Heritage's administration, is of no help. They claim they have no way to contact Heritage Insurance. Repair Facilities and Contract Holders - BEWARE!!