I bought a hp pavillion dv6324us just a little over a year ago. IT'S JUNK had problems since day one black screen, blue screen, crashes, hard drive replaced and been to circuit city 30 times. Finally was told there was a recall on the mother board sent it to hp and they sent it back say it was ok. It went black again sent it it now its out of warranty they want $450 bucks or just use it as a paper weight. made several calls and they act like asses and throw you from one person to another you are hp robots and say nothing can be done. one guy said what do you want and i said either fix the computer or replace it. In a smart as tone he said thats not going to happen. well what is going to happen is I or anyone I know will never purchase a hp product again and my daughter will advise all incoming freshmen not to buy hp products as thier fisrt education as college. I hope the word will spread to every college not to boycott hp products as I know I will be Speading the word.. Maybe All the idiots in india wont get any my phone calls either.