I too am a former outsource employee who left this miserable unethical company due the way they treat their clients as well as employees, not only from a customer service standpoint, but a financial standpoint as well. They didn't pay me my final check and nor have they paid me for work in the past on several other occassions. On top of basically stealing from me, they do not respond to any of my emails either. Avoid doing business with this company at all costs, you will regret it.