A person named Roy from Reno, Nevada posted a bad report under my husbands business-stating his car and emotions, and pocketbook had been abused while at our shop. My husband has been in business for 23-plus years, and is fair and generous, otherwise he wouldn't have received a plaque from the Better Business Bureau. Not one complaint in all those years. Roy should be ashamed and people should be alerted to the fact that he is a LIAR! If people are unaware of this-BEWARE-it may be you with the bad reference next time.