I was in a home depot an empkloyee came around the counter after calling the manger an was shoulder to shoulder with me egging me on to punch him, he was glaring at me!! I ask ed him to leave or move an he said No!! I asked him twice why are you staring at me!! no response so I said to him I will leave then!!! I am afriad to enter the store. when the manger did come over he assured me he will talk to person, when I called today the head manger KNEW nothing of the hassassment, I told him to check the suirty films Its all there, the guy coming aorund the counter an purposly triing to egg me on!! I may get a lawyer and so far I just cant see going into that store now An I an a contractor so I have to drive miles now to get things What do you thonk!!

I called ahead to check on availability of 2 pieces of Styrofoam panels. I asked if I could get some assistance tying the panels to my SUV roof. No problem is what I'm told. I drive 32 miles one way to get them, ask for help, a nice associate didn't feel he was talented enough so I asked if he could get someone else. A front-end manager comes out and says they are not allowed to assist for liability reasons. I ask for the store manager (DAVE) who tells me the same. I again explain the phone call and the fact that I have lived in 3 different states and never have I had this experience at a Home Depot . He said he would help throwing the rope under the roof but not tie it as I was "a grown man."

Here is my sentiment: Advertise you DON'T help, put signs all over the place, and inform ALL of your associates.

I'd be more inclined to shop elsewhere in the first place then. I won't be shopping at Home Depot ever again. The above incident occurred today April 4, 2008.

By the way, I have pictures of the "load" sign you have in front of the store. NO mention we don't tie.

If you reply back to me stating company policy, don't waste your time. I'm looking for some understanding of THIS particular incident and I don't need more repetition of what two of your employees already told me.

Shame on Home Depot.

I am remodeling my kitchen and just went (1/5/08)to Home Depot to shop for the works - cabinets, counters, appliances. The customer service was TERRIBLE! When I asked to look at appliances I was told to look at cabinets first, however, the woman in that department just shuffled around and handed me brochures. She acted annoyed - as if I was keeping her from her work. I suggested that if she had something I was interupting that maybe we could talk later, but she replied that she wasn't busy. The questions I did ask were answered with one or two words at most.

Finally I went back to appliances and was "helped" with a man who also treated me as if I were keeping him from something he needed to do. Again I offered that he take care of it and get back to me, again I was told that he wasn't busy, again he acted annoyed the entire time! When I left I sat in my car and called their local customer service. After talking to one person, I did get in touch with someone who listened, but I hung up knowing that he would do nothing. They are HORRIBLE to work with!!!

I can't help think that they are more attentive to couples or men. They were intently helping all of the couples that I saw in the kitchen areas.

I'm very disappointed in the new Super Wal Mart in Gilroy, Ca. The check out lanes in this Super store on Dec. 12 were 3, one was 10 items or less. We stood in line longer then it took us to shop and this was after work on Wen. 6:10 PM dinner time. My daughter had her 1 year old she fussed through the whole thing not to say she needed her pants changed. The rest room was being cleaned as always and it had a line. The clerk name, Victor P while checking me out was looking all around the store...By then I had, had it... I said if you would pay attention to what you were doing this long line wouldn't be as long. You see all of these people here well they are waiting on you. Get this, he said, " I'm tired" I said well then you need to go home...On my way out I ask to speak to the manager. I waited another 15 min.!!! My daughter went to the car with the baby.

I told the manager I had had it I wasn't going to shop here again and I have friends that say the same thing. I was just at Super Target and all check lanes were open and I was check very fast and the cashier ran me through with no problem and was very up beat. The manager said I'm very sorry and I will put more cashiers out. She said they just had a meeting and hopefully this was going to change. I said well I want you to know I have been in here several times and it has not changed, it's a new store I have gave it a good chance to changes and this is the worst I have seen it... What ever happen to costumer service...I'm so surprised with the work force and the pride people have for there Jobs.

I feel better for telling on them.! Thank you for allowing me...

On 10/10/07 I purchased a GE Refrigerator at Home Depot . The first attempt to deliver the refrigerator upon inspection discovered the refrigerator was dented at the bottom. The driver says he's authorized to allow me up to $30 for the damage. I told him I did not pay for a dented refrigerator and that I was refusing the delivery.

2nd attempt of delivery refirgerator installed old refrigerator hauled away. By that evening I discovered that each time I opened the refrigerator the whole unit would come forward. Moving forward very easily to the point that my 9 year old grandson could pull the entire refrigerator forward just by opening it. I immediately called the delivery person to see if he could make the adjustment since it was obviously not operating right. He returned the next day checked on the leveling and everything was fine as far as he could see other than that the whole refrigerator would move forward. Then he proceeded with well, you know you could get some door stoppers, or those casters and put it in front to stop it from moving. I was like what? No, that's not acceptable.

I call and speak to a manager at Home Depot. Of which each time I asked to speak to a General Manager and every time I called or entered the store the General Manager either wasn't there, off or not in till the next day. I finally agreed to meet with a Assistant Store Manager who we agreed I would upgrade the refrigerator they would "give" me an allowance of up to $100 for the inconvenience.

They refunded the original cost of the first refrigerator (which took five days to post back to my debit purchase which is as good as cash) then I had to turn around and repurchase the second refrigerator at an additional cost to me of $75.00. I want to add that we had contacted GE who pointed the finger to the driver and Home Depot saying it was their issue. Their recomendations were: 1) anchor the refrigerator to the wall; 2) anchor the refrigertor to the tile floor; 3) put carpet under my refrigerator; 4) put stoppers in front of the refrigerator. I don't know how many of you out there have ever anchored your refirgerator to the wall or floor but if you have I'm sure it wasn't an easy task.

Come delivery of the "new" better refrigerator yesterday the 31st, and guess what. The driver said the "new" refrigerator has the exact same wheels as the one already in the house. So upon contacting Home Depot again to find out what should I do they instructed to refuse the refrigerator oh yeah, and by the way they were already sending someone out to pick up the one in the house the first purchase. Through all this headache I decided to forget it and not deal with Home Depot at all. Returned to the store to get a refund to which they want to charge a re-stock fee, of something that was defective to begin with. I argued about that got my full refund after having to argue with their "customer service" people. Once again this purchase made on a debit card is now being credited back to my account as though I made a credit card purchase which I did not.

Needless to say I realize this is a long comment but needed to be posted somewhere, I will never set foot in a Home Depot. I may only be one customer but I have a lot of family and I will make sure everyone I know knows of this experience and I may even go to the media on it. They had no regard I might add to the food that was in my refrigerator and even told so much as "they would loan" me a refrigerator if I were making a purchase with them on a new one. I said no, bring back my old refrigerator and when the money is posted back to my account then you can have the refrigerator in my home.

HOME DEPOT IS A VERY NON-CONSUMER FRIENDLY COMPANY WITH MANAGEMENT THAT NEEDS A LOT OF INTENSE TRAINING IN PEOPLE SKILLS OR INTERPERSONAL COMMUNICATION.