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Home depot day by day really going down. Looks like they are not interested in customer satisfaction any more! They used to be really good and quick in their job but now they have really fallen down. They were the best. That is what I thought. But now they have become one of the worst. I used to go to them for everything. From purchasing stuff to home cor to anything they have. But now before I go there I think a thousand times whether I should or shouldn't. The last time I went there I had a terrible experience. I was there without any assistance. I had to look all over the place for what I was looking and I wasted so much time doing that. I could not even find any one around to help me out. I am very disappointed with them. They have really let a true and loyal customer down. I will give them one more chance but if again they fail to impress me then they will lose me as a customer for sure.

I purchased 3 Hampton Bay Courtney Ceiling fan in Bronze for each of my childrens bedroom. Within the first month the globle fell on my 11 yr old head. Busted in serveral pieces. The light bulb it self has been replaced 3 times already they just keep going out. Home Depot did replace the globle for free. Now in my sons room same thing the globle just came off and busted into several pieces on my sons floor. I contacted home depot asked them if they were a defected item or there were any recalls on these fans. They stated no. So I contacted home depot headquarters she called hampton bay. There co. contacted me and said they well be sending me 2 new globes as well as 2 new light bulbs free. Haven't seen anything yet and we are going on 4 months now. There are crap ceiling fans and very dangerous to put into a childs room.

My problem began while shopping for fence equipment with my employer, all of the supplies I needed was in the outside gardening section of the The Home Depot, I was helped and on my way to the cash register with my supplies, when I remembered I need a small blade saw, so I told my employer that I will go inside to get it and quickly return so we can cash all the items and leave the way we came in, because it was convenient and the attendant/cashier was willing to help once he did not have to leave the general area. I got the blade and that is when 3 white men started following me through the isles, at first I payed no attention, but what alarm me is that when I was heading to the outside gardening section the were coming towards me in different direction, my employer was waiting with her items for the fence, all of a sudden one of the guy came towards me and when he realize that someone was waiting for me to continue with the cashing, he just stood by us staring, I was so upset and uneasy that I confronted him and ask him why was he following me, with the amount of dicrimination against black men in our State, he pretended that he did not know what I was speaking about, to seal the deal they had already alerted the Providence Police and the officer actually plain clothing dectective was waiting outside to see if I was going to pay for the $4.00 item, he walked up to me and said that me and my employer is making a scene and should hurry up and do our shopping and leave, at that time my employer was just standing there did not even say anything to nobody, all on her mind was it was hot and she needed to go into the vehicle, we were not only yelled at by the officer, but was totally and wrongfully judged by our complexion, she spent over $220.00, not only was she a paying customer but a polite and very wonderful lady, I just want people to know that we are still targeted because of our race in this country and that even paying customers are chased out of stores for standing up for our rights, 4 white men = 1 black man = DISCRIMINATION.

Aug. 1, 2008. Purchased a new Maytag Washer with delivery and installation. Delivery was made but installation not completed. Delivery caused property damage (Porcelin chips (2) on bathtub.

Aug. 8. Installation continues. Technician requests a fee of $150.00 to add 27" of drain hose which I refused to pay.

Aug 15. Third attempt to complete installation. Technician arrives late, no parts with him. Does nothing but charges Maytag/Home Depot $89.00 for service.

Aug 19 Fourth attempt to complete inst. Success. However, chipped bathtub does not get repaired requires homeowner to suffer loss.