We ordered a Sportsmans 4000 Generater from Home Depot on-line in May, 2009, to power our camper. The weekend after receiving the generater we took it out camping and it ran fine and supplied more than enough electrical power. Three weeks later we took it along on our next camping trip. It started and ran for approximately 3 hours. It began coughing and sputtering and suddenly stopped running. We tried for about an hour to get it started again, checking the oil, fuel, connections, etc. and could not find any problems. Several hours later we again attempted to start it and it started up right away. We went into the camper and switched on a light and no power. We plugged in a work light and nothing. We finished our weekend trip with no power. We contacted Home Depot and they informed us that we would have to contact the online people, which we did. They told us there was a 30 day warranty and we were several days over that and they would not honor any warranties. They took another week to come up with their "NO EXCEPTIONS" decision. They told us to contact the manufacturer, Buffalo Tools. We contacted Biffalo Tools and spoke with a man who said he was sure he knew what the problem was and would send the parts right away. We waited another 10 days with no parts showing up. We again contacted Buffalo Tools and spoke with a young lady. After another week of sending information back anf forth, she said her technician was sending the part they felt was the problem. Another 7 days and the part showed up, and of course it was for a different generator. We called again, spoke to another man and he said he would send the parts he was sure would solve the problem. Another 7 days and the parts finally arrived. They were installed and did not solve the problem. Buffalo Tools was called again and they sent a Return Authorization. We took the return authorization to our local Home Depot and of course they would not honor it. We are now waiting for the on-line division to make a decision as to what they are going to do. So now the warranty from the manufacturer has expired and there is still no resolution. Tjis is not the first time we have had problems with Home Depot and their attitude is "oh well". We live in Elko, Nevada.

The Nashville Gay Pride website notes that Home Depot contributed more than $5, 000 to help finance the 2009 festival. The retailer also participated by conducting children's craft workshops at a special booth set up for them. The company has sponsored similar children's venues at pro-homosexual events in Atlanta, Kansas City, Durham, Portland, and San Diego.NO MORE SHOPPING AT HOME DEPOT FOR ME AND MY FAMILY...

Purchased a washer, dryer and refrigerator from Home Depot in Pinecrest, FL..what a terrible experience is has been. They attempted to deliver it to an incorrect address and then told us they couldn't deliver it to us for another week. We had already disconnected our refrigerator and I need one to keep my medication under refrigeration. It did not bother one person from the Store Manager Donald, to the Home Office Complaint Dept., Daniel. The delivery company was totally indignant. My items today were delivered by the "Keystone Cops". That is a story in itself--it has been a total fiasco. Once customers purchase items from Home Depot, Home Depot no longer is concerned about their customers--now I know why Home Depot is in financial difficulties--by treating their customers the way they do, it has finally caught up to them. Lowe's here I come!!!

The store located at
465 Centre Street, Quincy, MA 02169

The store manager of the Home depot store must have brain damage or have a pig head.

This store is located across from Quincy Adams subway station. The subway station itself has a parking garage, but during weekdays, it is very hard to find a parking spot inside the garage after 9:00am. So in this case, I had to park my car in the parking lot of the store. I thought since I always buy thing from Home Depot, I should be considered its customer, and that parking lot can park 1000 cars and only occupied by dozens, it would be no harm to Home Depot.

I WAS WRONG. After I backed after couple of hours, my car was towed. I was told that because I "left the property".
I was outrageous. I swear I will never buy anything from Home Depot again, since they don't consider me as one of their customer. What's wrong with those stores having restriction on their huge parking lot. Their action insulted their current and future customers. What's a bad PR.

Anyway, I can always go to Lowe's to buy things.
Go to hell, Home Depot

Here's one for you. I picked out flooring based on a 7 - 10 day install window after measurements taken. Two months earlier I had measurements taken for the same project, but they couldn't find them.

About 10 days after signing the agreement, and 5 days after the measurement, I received a call saying the flooring I chose would not be available for 4 to 6 WEEKS. I said to cancel my order, as I was rushing to get the flooring installed and place the townhome for rent. The person said she would cancel it.

Over a month later I received a statement from CitiBank for the flooring. I was confused, so I called Citi first. They said to call store. Store was no help.

I called their corporate offices in Atl. The department I reached was helpful and contacted the store. The store said they tried to cancel the charge but couldn't reach me to get MY approval to credit my Citi/ Home Depot Card account. So the store said they would request and send a check so I could pay my Citi bill.

NO CHECK ARRIVED.

I kept in contact with corporate and they supposedly bantered back and forth with the store for a few weeks. According to corporate, the store requested ANOTHER check and mailed it.

NO CHECK ARRIVED.

Next, corporate said they would take care of it and faxed me a waiver to sign that would excuse Home Depot of any liability and would facilitate another check. AT THIS POINT, I am a LITTLE UNEASY signing over my rights. I would like corporate to sign the waiver/reimbursement agreement, so I can have a copy, before I sign.

As of now, I'm a little tired of it all. I just called CitiBank and contested the charge. The charge will now be reviewed a "judgement" passed in under 60 days.

Bottom line: don't trust Home Depot. 'nuff said.