I was shoping with my customer to pick out tile for a job. While we were walking into the store we overheard three store employees yelling at a delivery driver. "big white truck windows outside." They just kept going on and on.
The driver had a stunned look on his face. I felt bad for him. "three people yelling, well really just the one guy yelling" We stood right inside the door to listen. The tall guy in the stripe shirt was yelling and telling them to just leave. That if they weren't going to do what they wanted they would call everyone in town and tell them not to use them ever again. he"Stripe shirt guy older" just kept going on about the rules don't matter and they needed to do whatever they said no matter what. I have had these people deliver for me before and have never had an issue.

Regardless of the problem at hand why would you infront of the store with customers around. Made me look bad even bringing my customer into the store.
Dave