My husband & I contacted HOPE in 2009 for assistance with our home loan modification...we Got ripped off for 595$!!! We have been trying to contact them for months to get our money back & now it seems that their phones are not working!! We are going to contact the BBB and will possibly be filing a lawsuite against this fraud company!!! As per my bank that holds my mortgage. DO NOT PAY ANY COMPANY FOR ASSISTANCE WITH A MODIFICATION!!!