Home Phone

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Category: Services

Contact Information
Cape Verde

primus.ca

Home Phone Reviews

November 29, 2008

unable to use Bell website to do it

I was trying to use Bell website to change my billing plan to pre-authorized payment for the past 3 days. The website just does not work even after I logged in. The service is totally at an unacccepptable levl like you see in undeveloped country. I heard about poor quality of Bell. But so bad?
The Bell management should be fired and be replaced by a team that know how to do business in a competitive world. Tax payers must not be given bad service.
Canada's protection approach is destroying its own competitiveness in the world market. That is really a shame.

November 13, 2008

The worst service i ever saw

I had billing issue with primus. Every month primus send me invoices of home phone which i never used. In fact my home phone is registered with some other company and i pay them every month. I called primus for more than 3-4 times after waiting for more than 30 mins each call. I also emailed them but after 3 months still my problem is unresolved. The customer service is most poor. Alwasys there is a call queue for more than 20 mins and when you call them they are absolutely making fool. I am fed up and i appreciate if anyone could show me how to sue this company for harrassement and poor service.

Thanks,
Hemal