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bobwaltz57
March 1, 2011
was lied to about what plan covered
I was sold insurance from homeland health care. I was lied to about the coverage. When i questioned someone about this i was told that i was misslead and that the person i was talking to would fix it by sending me my money back and that i would have it back into my checking account within 24 to 48 hours, which didn't happen. when i called guy back i was told he was no longer in that office he was next door. I got number to that office and i was told he was not in yet, they would have him call me as soon as he got in, which he never did, I called 5 to 6 times and no one answered the phone so i left messages. Finially a lady called back and said i was confussed about what was said to me the other day. I was also told I had to call corp. office.
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bobwaltz57
February 4, 2011
didn't recieve what i paid for
My isurance was suppose to start feb. 1st. I was called the last week of jan. and told I was sent wrong package and that they would send new one out, which i have not recieved yet. Was also told that if I needed to go to doctors or get RX's filled I could call for temp. cards. I have called and talked to someone 3 times and was told I would recieve email with temp. cards in them. I have not recieved them yet and i've called back a bunch of times. the last time i called back the girl asked who this was and then she said have nice day and then hung up. now they will not answer the phone.
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