This company is a complete sham. I purchased the basic service and after a sort while realized that it doesn't work and didn't help at all. After many calls from real-estate agents who thought I was interested in purchasing a home instead of renting (which they didn't handle) I tried to get a refund and they will only do so if you show proof of address change, even if you don't use their service to find a place. This company sucks and all buyers should be aware.